How We Trade/Frequently asked questions
Frequently Asked Questions
What buyers ask first, in plain terms.
Questions
What buyers ask first
Which products do you supply?
Six products, in this order: EN590 diesel, petrol, crude oil, bitumen, granular sulphur and urea.
Do you sell CIF?
Yes. CIF is our standard basis, with freight and cargo insurance included to your named discharge port. FOB is available for sulphur and urea by agreement.
How is payment secured?
By an MT700 documentary letter of credit or an MT760 standby letter of credit, issued by a bank acceptable to us.
Where do you trade?
Togo and Burkina Faso in West Africa, through the Port of Lomé, and Spain, through the Port of Cartagena. Supply is sourced from the Gulf.
Questions
General questions
Do you trade as principal or as broker?
As principal. We buy and sell for our own account, and the sales and purchase agreement is signed by us as seller of record.
What do you need from a new buyer?
Company registration, authorised signatories, beneficial ownership details and a bank reference.
Who settles a dispute over quality or quantity?
An independent inspector certifies both at the load port. Wider disputes go to arbitration at DIAC or DIFC under UAE law.
How We Trade
Also in How We Trade
Request a quotation
Send the product, quantity, discharge port and delivery window. The trading desk replies with a formal offer after counterparty checks.